Tempur-pedic remote control does not work have put in fresh batteries - control lights up- but no bed movement Please advise Thank You Carol If the solution posted by Susan R. (below) fails to work, locate the black power down box under the bed. § Consumer Reviews and Testimonials The comments expressed by consumers on this web site are not intended as advertisements. To the extent certain comments include endorsements by a consumer about the performance of an advertised product, those comments should not be interpreted as meaning that every person will have the same experience or achieve the same or similar results. A consumer testimonial is a representation of one person's subjective experience. ** Real product owners compensated for time † Tempur-Pedic received the highest numerical score among 7 companies in the J.D. Power 2017 Mattress Satisfaction Report, based on 1,219 total responses and measures the opinions of customers who purchased a mattress in the previous 12 months, surveyed October 2017. Your experiences may vary. Description Take control of your comfort with the app that lets you control your TEMPUR-Ergo™ adjustable base. The TEMPUR-Ergo™ Premier Adjustable Base includes a virtually unlimited number of ergonomic positions along with soothing massage. With 3 zones (head, foot and lumbar) and 4 program choices (standard, wave, synchronized wave and pulse), you can customize the massage sensation to your preference. Connect directly to the base or set up the app to control your TEMPUR-Ergo adjustable base through your home network, eliminating the need to manually switch between wireless networks. Compatible only with TEMPUR-Ergo™ Premier and TEMPUR-Ergo™ Grand (v2) adjustable bases. Requires functional, installed Wi-Fi module included with the aforementioned products. Not compatible with the TEMPUR-Ergo™ Advanced or TEMPUR-Ergo™ Basic adjustable bases, or the first-generation TEMPUR-Ergo™ Grand adjustable base. Contact Tempur-Pedic customer service if you have questions about compatibility. App will not integrate Tempur-Ergo Premier WiFi module with home network. Update on 3-Oct: I did finally get home network mode to work with iPhone 6s+ running 10.0.2. Had to reset the WiFi module by pressing its reset button until its red LED came on. When setting up the app for home network mode, I got a list of available WiFi networks, which it didn't give me the first time I tried the set up. App definitely needs an update. Does not even give a readout of the current levels for elevation or massage. Thus, it doesn't even offer what the wireless remote offers, so why bother? I can just as easily pick up the wireless remote as I can my iPhone. Needs readouts and a timer at least. App will not integrate Tempur-Ergo Premier WiFi module with home network. Update on 3-Oct: I did finally get home network mode to work with iPhone 6s+ running 10.0.2. Had to reset the WiFi module by pressing its reset button until its red LED came on. When setting up the app for home network mode, I got a list of available WiFi networks, which it didn't give me the first time I tried the set up. App definitely needs an update. Does not even give a readout of the current levels for elevation or massage. Thus, it doesn't even offer what the wireless remote offers, so why bother? I can just as easily pick up the wireless remote as I can my iPhone. Needs readouts and a timer at least. Wasbux To those who are not able to rate this app - Read the friggin instructions in the Tempur-pedic Ergo Premier Manual (emphasis added)!!! I have a split King and was able to find the correct wi-fi module for each platform and switch each user's iPhone and iPad to the home network immediately afterwards with no problems. What I loved about this app the most? My wireless remote memory settings were already there on the iPhone ready to go. One less object one the nightstand. Thank you Tempur-Pedic. Wasbux To those who are not able to rate this app - Read the friggin instructions in the Tempur-pedic Ergo Premier Manual (emphasis added)!!! I have a split King and was able to find the correct wi-fi module for each platform and switch each user's iPhone and iPad to the home network immediately afterwards with no problems. What I loved about this app the most? My wireless remote memory settings were already there on the iPhone ready to go. One less object one the nightstand. Thank you Tempur-Pedic. § Consumer Reviews and Testimonials The comments expressed by consumers on this web site are not intended as advertisements. To the extent certain comments include endorsements by a consumer about the performance of an advertised product, those comments should not be interpreted as meaning that every person will have the same experience or achieve the same or similar results. A consumer testimonial is a representation of one person's subjective experience.
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